Frequently asked questions

Why is reviewnow better than just asking every customer for a review?

Directly asking everyone for a review is risky. You might be inviting a negative comment you aren't prepared for.

Our feedback first system protects your reputation by giving unhappy customers a private outlet to voice their concerns, giving you the chance to fix the problem.

This dramatically reduces negative public reviews while making it easier for happy customers to praise you publicly.

How long does setup take?

You can be up and running in less than a day after onboarding. Our team provides onboarding to connect to automations and your existing systems to ensure everything is working perfectly from day one. No technical expertise is required.

Which review sites does this work with?

Our system is optimized to direct satisfied customers to the review sites that matter most for local businesses, including Google, Yelp, Facebook, Tripadvisor, and dozens of industry-specific sites like Avvo, Houzz, or Healthgrades.

Can I cancel at any time?

Yes. We believe in earning your business every month. There are no long-term contracts or hidden fees. You can cancel your subscription at any time.

does reviewnow manufacture reviews for customers?

No. All reviews are written by your customers, and are carefully summarized to be true and accurate to the customer’s tone and intent. Reviews are not manufactured. Never buy reviews from websites. They’ll hurt your rankings. Or worse.